TKBD Privacy Policy — How We Protect Your Information

Learn how tkbd collects, uses, and protects your personal data. We believe your data belongs to you — we are simply its custodians.

Last Updated: July 2026
🛡️ Our Data Protection Commitment
256-bit SSL Encryption
No Sale of Data to Third Parties
Right to Access & Delete Data
GDPR-Compliant Data Management
Privacy Summary
Subject Tkbd's Policy
Sale of Data to Third Parties ✗ Never
Encryption Standard 256-bit SSL
Right to Data Access ✓ Yes
Right to Erasure ✓ Yes
Marketing Email Opt-Out ✓ Any time
Data Retention Period 5 years after account closure
Policy in Effect July 2026

1 Introduction

tkbd A trusted online betting platform for users in Bangladesh. This privacy policy explains how tkbd What data we collect about you, how it is used, who it may be shared with, and what rights you have over your own information.

tkbd-'s website or any of its services, you are considered to have accepted this Privacy Policy. We recommend reading the full document before you start using the service. If you have any questions about the policy, our support team is always ready to help.

In Brief: tkbd Your data is used solely to operate the platform, maintain security, and meet legal obligations. It is never sold to third parties.

2 What Information We Collect

tkbd Data is collected in two ways — information you provide directly, and information collected automatically.

Data You Provide Directly:

  • Full name and date of birth (for age verification).
  • Mobile number and email address (for communication and login purposes).
  • Residential address (required for KYC verification).
  • National ID or passport details (for identity verification).
  • Payment method details — bKash/Nagad number (for transaction processing).
  • Messages and complaints submitted to our support team.

Automatically Collected Data:

  • IP address and device information (browser, operating system).
  • Time spent on the platform, pages visited, and click patterns.
  • Times of login and logout.
  • Betting and gaming history (used for service improvement and fraud prevention).
  • Data collected through cookies and similar tracking technologies.
Sensitive financial details such as bank passwords or card numbers tkbd's servers. All transactions are processed through your payment provider's encrypted system.

3 Why We Collect Your Information

tkbd Data is collected for specific and legitimate purposes only. Collecting unnecessary or excessive information is against our policy.

  • Account Management: To manage registration, login, and account security.
  • Identity Verification: To complete age verification and the KYC process.
  • Payment Processing: To process deposits and withdrawals securely.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Customer Support: To respond to support requests accurately and promptly.
  • Legal Obligation: To comply with anti-money laundering laws and regulatory requirements.
  • Service Improvement: To analyse statistics and improve the overall user experience.
  • Contact: To send important updates, promotions, and security notifications.

4 How Your Data Is Used

Data Collected tkbdis limited to internal teams and accessible only to those who need it. Each team's access is restricted to information relevant to their specific role.

Use of Your Personal Data tkbd Keeps your account secure and flags unusual activity. For instance, if a login attempt is made from a new device or an unrecognised IP address, additional verification steps will be triggered.

Using betting and gaming history tkbd Relevant promotions and offers can be tailored for you. However, this personalisation is entirely optional — you can turn off marketing communications from your account settings.

Our Commitment to Transparency: tkbd Your data will never be used to make decisions that work against you — such as refusing a valid withdrawal or closing your account — based solely on behavioural data, unless there is clear evidence of fraud.

5 Sharing with Third Parties

tkbd Your personal data is never sold to third parties for commercial purposes. However, certain information may be shared in limited circumstances.

  • Payment Processor: Data is shared with bKash, Nagad, or other payment providers only as needed to process transactions.
  • Game Provider: Only the data necessary to run games is shared with game providers such as Evolution Gaming and Pragmatic Play.
  • KYC Partner: Limited data may be shared with specialist agencies for identity verification purposes.
  • Legal Authorities: Data may be disclosed in response to a valid court order or regulatory request.
  • Fraud Prevention: Anonymised or aggregated data may be shared within industry-wide fraud prevention networks.
All third parties with whom data is shared are tkbd's data protection agreement and may only use that information for the specified purpose.

6 Cookies & Tracking

tkbd's website uses cookies — small files stored in your browser that help improve your experience on the platform.

Cookie Type

You can disable cookies from your browser settings, however disabling essential cookies may affect tkbdmay affect your ability to log in and use the platform normally.

7 Data Retention & Deletion

tkbd Your data is not held beyond what is necessary. Information is retained while your account is active. After account closure, certain data may be kept for up to five years to meet legal obligations.

  • Transaction data — retained for up to 5 years after account closure, as required by financial regulators.
  • KYC documents — retained as required by legal obligation.
  • Support and communication records — retained for up to 2 years.
  • Marketing data — deleted immediately if you opt out.

To request deletion of your data support@tkbd.best. We will process your request within 30 business days and delete your data unless we are legally required to retain it.

8 Your Rights

You have a number of important rights when it comes to your personal data. tkbd Respects these rights and makes them straightforward to exercise.

Right of Access

About You tkbdYou have the right to know what data is held about you on -. Send an email and a summary of your stored data will be provided within 30 days.

Right to Rectification

If any of your details are incorrect, you can request a correction. Some information can be updated directly in your Account Settings, while the rest can be changed through Support.

Right to Deletion

You may request deletion of any data not subject to legal retention requirements. This can be done alongside a request to close your account.

Right to Object to Processing

You can opt out of your data being used for marketing purposes. Marketing communications can be turned off at any time via account settings or by email.

Right to Data Portability

You may request your data in an easy-to-read format. The support team will prepare and send it to you within 30 days.

9 Protection of Children's Data

tkbd's services are available to users aged 18 and above only. We do not knowingly collect any data from minors.

If we discover that a minor has opened an account, that account will be closed immediately and any collected data will be deleted. If you believe a minor is using the platform, please support@tkbd.best.

Parents and guardians are strongly encouraged to use parental control software on their devices to prevent minors from accessing betting or casino platforms.

10 Updates & Contact

tkbd This privacy policy may be updated at any time. For significant changes, notice will be provided via your registered email or through an on-platform notification. Continued use of the service after any changes constitutes acceptance of the updated policy.

For any privacy-related questions, complaints, or requests to exercise your rights, please contact us:

  • Email: support@tkbd.best
  • Live Chat: Available 24/7 on the website
  • Response Time: Within 2–4 hours by email

To contact our Data Protection Officer directly, include "Data Protection" in your email subject line — your request will be forwarded straight to the relevant team.

How tkbd Keeps Your Data Safe

From technology to people — your data is protected at every level

🔐 Encryption
End-to-End Encryption

Every piece of data between your browser and tkbd's servers is encrypted with 256-bit SSL, so no one can intercept it in transit.

👤 Access Control
Limited Access Policy

Only authorised team members can access your data. Every access is logged and reviewed through regular audits.

🔍 Audit
Independent Security Audit

At least once a year, independent third-party security experts review tkbd's data protection measures and provide recommendations for improvement.

🛡️ Two-Factor
Two-Factor Authentication

You can enable 2FA for extra account security. No one can log in without an OTP — even if they know your password.

🚨 Fraud Detection
Real-Time Fraud Detection

If unusual login or transaction patterns are detected, an automatic alert is triggered and steps are taken to secure the account.

📋 GDPR
International Standards

GDPR-compliant data management is ensured, following international best practices to protect user rights.

How Your Data Is Stored and Used

Registration
Name, phone number, and date of birth are collected. Your data is stored in encrypted form on tkbd's secure servers.
KYC Verification
Identity document details are stored in a secure vault after verification. Verification team access is strictly limited.
Active Usage
Betting and gaming activity is analyzed anonymously to improve security and service quality.
Account Closure
Data no longer required for legal purposes is deleted. Transaction records are retained for 5 years.
Permanent Deletion
All data is permanently deleted after 5 years and cannot be recovered.

Who Receives Which Data

Recipient What Data Purpose
Payment Processor Mobile number, amount Transaction Completed
Game Provider Betting Data Game Management
KYC Partner Identity Document Age & Identity Verification
Legal Authorities As Required Legal Obligation
Advertiser Never —
Control Over Your Data

Opt out of marketing communications via Account Settings, or email support@tkbd.best to exercise any of your rights.

Responsible Gaming

Betting is for entertainment. 18+ only. Please play within your limits. Read More

Privacy & Account FAQs

Both options are available — a temporary suspension or a permanent closure. For a break, you can use the "Self-Exclusion" or "Cooling-Off" feature on tkbd. This will lock you out for a set period — you can choose 1 week, 1 month, or 6 months. Once the period ends, your account reactivates automatically. Your balance and data remain safe throughout. If you wish to permanently close your account, contact support — but make sure to withdraw your balance first. In either case, simply reach out via live chat or email and the support team will take care of it.

tkbd displays odds in decimal format — the simplest way to understand your potential returns. The formula is: Total Return = Stake × Odds. For example, if you place a ৳1,000 bet at odds of 1.85, your total return if you win would be ৳1,000 × 1.85 = ৳1,850. That includes your original ৳1,000 stake plus a profit of ৳850. Lower odds (e.g., 1.20) mean the team is a heavy favourite — a higher chance of winning but a smaller payout. Higher odds (e.g., 4.50) mean the team is an underdog — riskier, but the reward is much greater if they come through. Your potential return is shown on screen before you confirm any bet, so there's no need to calculate it yourself.

Your data is safe — join tkbd today

Your personal information and financial transactions are fully secure at tkbd. Sign up and claim your welcome bonus on your first deposit.

256-bit
SSL Protection
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Data Sale
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Support
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